Activating Lifesize endpoints on the Pexip Service

This article explains how to activate a Lifesize video endpoint.

Supported endpoints

The Lifesize devices supported for subscription to the Pexip Service are:

  • Second generation Lifesize endpoints Icon 400, Icon 450, Icon 600, Icon 800 with minimum release 3.4.6.

Prerequisites

Before you start, the following is required:

  • A Pexip endpoint subscription.
  • The help of your account manager at your local certified Pexip Partner to download a configuration file from the Partner Portal.
  • Administrator access to the endpoint's web interface.
  • The endpoint's serial number.

Activating a Lifesize endpoint for use with the Pexip Service

To start using your hardware video endpoint subscription for the Pexip Service, first you need to have your endpoint activated. For this your device needs to be tied to its subscription and someone with administrator access needs to enter configuration data into the device.

For help with this please contact your account manager at your local certified Pexip Partner. Then, if you need to enter the configuration data into the device, see Configuring the endpoint below.

Please note that Lifesize video endpoints are not compatible with activation using the Activate Endpoint app.

Configuring the endpoint

Your account manager at your local certified Pexip Partner should have provided you with a configuration file, from which you need the following parameters: reg.1.address, reg.1.auth.userId, reg.1.auth.password and tcpIpApp.sntp.address. For example:

reg.1.address="lifesizetest@onpexip.com"
reg.1.auth.userId="BBbb123b45b&bBb&"
reg.1.auth.password="C1B2BB34BbBB5BBc”
tcpIpApp.sntp.address = “time.videxio.net”

Completing the configuration

Here's how to complete the configuration:

  1. Connect to endpoint's web interface.

  2. Configure SIP Registrar 1 (Preferences > SIP Registrar 1). Do not use SIP Registrar 2.

    1. Configure the following settings:

      SIP Username

      This is the username portion of the reg.1.address field from the manual configuration file.

      In our example data this is lifesizetest
      Authorization Username

      This is the value of the reg.1.auth.userId field from the manual configuration file.

      In our example data this is BBbb123b45b&bBb&
      Authorization Password

      This is the value of the reg.1.auth.password field from the manual configuration file.

      In our example data this is C1B2BB34BbBB5BBc
      SIP Server Select Auto.
      SIP Registrar Select (enable) this option.
      Registrar Hostname

      This is the domain portion of the reg.1.address field from the manual configuration file.

      In our example data this is onpexip.com
      SIP Registration Select Through Proxy.
      Sip Proxy Select (enable) this option.
      Proxy Hostname Enter registrations.mid.vp.vc
      SIP Signaling Select TLS.

    2. Select Save to save the SIP Registrar 1 settings.

  3. Configure the NTP (time) server (Preferences > Date and Time).

    1. Set the NTP Server Hostname to the value of the tcpIpApp.sntp.address field from the manual configuration file.

      In our example data this is time.videxio.net

    2. Select Save to save the Date and Time settings.
  4. This should now activate the device with the Pexip Service (there is no need to perform a system reboot). You can ask your account manager at your local certified Pexip Partner to confirm the status of your device.