Activating Yealink video endpoints on the Pexip Service
There are two methods for activating Yealink devices for use with the Pexip Service; the method you should use depends on the model. These are described below, followed by information on Troubleshooting.
The following Yealink devices cannot be provisioned — they must be configured manually:
- MeetingBar A25
- MeetingBar A40
- MeetingBar A50
- MeetingBoard Pro
- MeetingEye 500/500 Pro
To start using your hardware video endpoint subscription for the Pexip Service, first you need to have your endpoint activated. For this your device needs to be tied to its subscription and someone with administrator access needs to enter configuration data into the device.
For help with this please contact your account manager at your local certified Pexip Partner. Then, if you need to enter the configuration data into the device, see Configuring the endpoint below.
Please note that the Yealink video endpoints listed above are not compatible with activation using the Activate Endpoint app.
Configuring the endpoint
Your account manager at your local certified Pexip Partner should have provided you with a configuration file, from which you need the following parameters: reg.1.address, reg.1.auth.userId, reg.1.auth.password and tcpIpApp.sntp.address. For example:
reg.1.address="yealinktest@onpexip.com"
reg.1.auth.userId="BBbb123b45b&bBb&"
reg.1.auth.password="C1B2BB34BbBB5BBc”
tcpIpApp.sntp.address = “time.videxio.net”
Completing the configuration
- Connect to the endpoint's web interface.
-
Configure the SIP Account () as follows:
Username This is the username portion of the reg.1.address field from the manual configuration file.
In our example data this is yealinktest
Registration Name This is the value of the reg.1.auth.userId field from the manual configuration file.
In our example data this is BBbb123b45b&bBb&
Password This is the value of the reg.1.auth.password field from the manual configuration file.
In our example data this is C1B2BB34BbBB5BBc
Server Host This is the domain portion of the reg.1.address field from the manual configuration file.
In our example data this is onpexip.com
Enable Outbound Proxy Server Select (enable) this option. Outbound Proxy Server Enter registrations.mid.vp.vc Transport Select TLS. For example, on a MeetingBar A25:
-
Configure the NTP (time) server () by setting the Primary Server to the value of the tcpIpApp.sntp.address field from the manual configuration file. In our example data this is time.videxio.net
For example, on a MeetingBar A25:
This should now activate the device with the Pexip Service (there is no need to perform a system reboot). You can ask your account manager at your local certified Pexip Partner to confirm the status of your device.
Use this method for activating the following Yealink devices:
- MeetingEye 400
- MeetingEye 600
- VC200
- VC500
- VC800
- VC880
The supported method for activating these Yealink devices for use with the Pexip Service is tying the device to its subscription using its MAC address. Please note that these Yealink video endpoints are not compatible with activation via the Activate Endpoint app.
To have your device tied to its subscription, you must contact your partner who will ask you for the MAC address of the device.
We also recommend checking that your endpoint is running a software version that's supported for use with Pexip subscriptions, and upgrading the firmware if necessary.
Initiating provisioning on the Yealink device
After the device has been tied to its endpoint subscription, the steps below can be executed by someone with administrator access to the device.
- First, you need to set the video conferencing platform, so either:
- Select .
You may see Pexip and Videxio as available options, in which case select Videxio for the Pexip Service (some hardware video endpoint providers have not updated the names).
Within a short time the Yealink video conferencing system is set up for use with the Pexip Service.
Please note that the secondary DNS servers must be configured for registration to work.
Troubleshooting
If activation fails or the device reports "Invalid certificate" then you need to replace the unit's existing Root CA certificates with updated certificates:
-
Download/save the following certificates (you may need to right-click and select Save link as...):
- DigiCert Global Root G2: https://cacerts.digicert.com/DigiCertGlobalRootG2.crt.pem
- ISRG Root X1: https://letsencrypt.org/certs/isrgrootx1.pem
Save the files as .pem files. If you choose to open the files first, be sure to use a text editor such as Notepad or Vi.
- Sign in to the unit's configuration interface and install the certificates (the .pem files).
For additional troubleshooting help, see Endpoint activation troubleshooting tips.
