Activating Yealink video endpoints on the Pexip Service

There are two methods for activating Yealink devices for use with the Pexip Service; the method you should use depends on the model. These are described below, followed by information on Troubleshooting.

Troubleshooting

If activation fails or the device reports "Invalid certificate" then you need to replace the unit's existing Root CA certificates with updated certificates:

  1. Download/save the following certificates (you may need to right-click and select Save link as...):

    Save the files as .pem files. If you choose to open the files first, be sure to use a text editor such as Notepad or Vi.

  2. Sign in to the unit's configuration interface and install the certificates (the .pem files).

For additional troubleshooting help, see Endpoint activation troubleshooting tips.