Domain hosting DNS SRV records
To enable your calling domain to be a fully functional part of the Pexip network, you need to add SIP and H.323 SRV records to your DNS server to resolve to the Pexip cloud servers.
These records allow external parties (not part of the Pexip cloud) to reach you using URI dialing (the preferred dialing method).
Below are examples of the SRV records that need to be added to enable your calling domain. Note that:
- You can also use subdomains if your root already has H.323 or SIP services configured.
- When updating your DNS entries you may be asked for a TTL (Time To Live) value. If you have no preference or do not know what to enter, we recommend you use a value of 3600 (seconds) as a good balance between migration time and traffic generation.
Checking your domain is set up correctly
After you have updated your DNS servers, you can verify that your domain has been correctly configured:
- Go to https://portal.pexip.com/check-domain/.
- Enter the domain to be verified (e.g. example.com)
- Select .
If the verification fails and there are records that are configured incorrectly, you will not be able to receive calls using this domain.
The owner of the domain (Pexip's customer or partner) must correct the configuration as Pexip does not have access to these records.
The following records are required for SIP/SIPS (replace yourdomain.com with your actual domain):
The following records are required for H.323 (replace yourdomain.com with your actual domain):