Creating endpoint subscriptions in bulk

Before you can activate your endpoints for use with the Pexip Service, each one needs an endpoint subscription created.

If you are activating 100 or more endpoints, you can perform a bulk creation by supplying your partner with a file of endpoint details which they will forward onto Pexip for processing. To perform a bulk subscription creation you need:

  • your own domain
  • enough licenses for the endpoints you want to create subscriptions for
  • to provide an XLSX/XLS or CSV file with your endpoint details.

If you have fewer than 100 endpoints your partner will create the subscriptions manually.

If you don't have your own domain or if you want to check how many licenses you have available just contact your account manager at your local certified Pexip Partner.

Creating the file required for bulk subscription creation

The file must only contain details for endpoints that require a subscription to be created. Please ensure it doesn't include endpoints that already have a subscription.

  • You must provide either an XLSX, XLS or a comma-delimited CSV file.
  • We recommend creating the file using either Microsoft Excel or Google Sheets.
  • A header row is required in all cases with the following three column headings: displayName, usernameorAOR, Tie to SN

Here are the requirements for each field (column):

Field name Content When required

This is the friendly name displayed in your company directory, Pexip Control Center and in MyPages.

  • It can be one or more alphanumeric characters
  • It is case sensitive
  • Certain special characters may be used such as . - _ (dot, dash, underscore)
  • It must also be a value that's supported by your endpoint

This is the video address (SIP URI) also known as the Address of Record (AOR).

The string before the '@domain' must contain only:

  • English lower case letters (a-z) (capital letters will automatically be converted to lower case)
  • Numbers (0-9)
  • Special characters: . - _ (dot, dash, underscore)

Also, the string:

  • Has to be at least six characters long (only applies if you do not have custom domain hosting)
  • Cannot start with a number, dot, dash or underscore
  • Must be unique
Tie to SN

Here you can provide the endpoint's serial number or MAC address.

  • Serial Numbers must contain only alphanumeric characters.
  • MAC addresses must contain only hexadecimal characters, no punctuation.
  • It must be unique.

The value entered is displayed in Pexip Control Center for reference purposes.

If you're not supplying serial number / MAC address data, you must still include the Tie to SN column heading and leave this field blank.

Required for devices activated by tying their serial number to the subscription.

Optional for devices activated via other methods.

You can check which activation method is used for your make and model of device.

Here is a sample XLS file:

An image showing a sample XLS file.

Here is the same data in CSV format, viewed in a text editor:

An image showing a sample CSV file.

When ready just send the file to your partner. The standard processing time is one week from when Pexip receives the file from your partner.

Your partner will let you know if there are any errors in the file that need correcting and you may need to re-submit the file. They'll also let you know when the endpoint subscriptions have been created. If you have a login for Pexip Control Center you can view the endpoints on your Video systems page.

When the endpoint subscriptions are set up you can proceed to Activating endpoints in bulk.