Help for external participants joining meetings

The guidance below is for external users who don't have a Pexip account, but have been given room information for a meeting on the Pexip Service. (If you have a Pexip account, feel free to share the link to this help page in your meeting invitations.)

If you don't have a Pexip account you can easily join meetings on the Pexip Service using your browser. You can join with full video capability or using audio and presentation only mode, and you can also configure your devices before joining a meeting. You can also dial in to Pexip from any standards-based SIP or H.323 VTC system using the joining details provided to you by the meeting organizer.

Using your browser

  1. Open the invitation given to you by the meeting organizer. Pexip meeting room URLs look like this: https://pexip.me/meet/.../

  2. Click the meeting room link and the VMR page loads in your browser.

  3. Select Join through browser. Now you can check everything is working before joining the VMR. If required, go to Settings to see which devices are in use.

  4. Everything is working fine if:

    • You see your own image in the video window.
    • The green bar in the bottom right corner rises and falls with the sound detected by the microphone.
    • You can hear sound through your speakers. Select to test them.
  5. If joining a large meeting, you may want to Mute microphone to join the call initially.
  6. To join with full video and audio capability, enter your name and select Join now.
  7. Alternatively, to join with audio and screen sharing only (you won't see others and they won't see you), first tick Join using Audio + Presentation only mode. Then select Join now.
  8. If you are prompted for a PIN and you don't have one, check with your meeting organizer. Otherwise enter the PIN. You may now be held in the lobby until the room owner or a host joins the VMR.
  9. Find out more about in-call controls, including how to share your screen.

Using a VTC system

Any video conferencing system using standards-based SIP or H.323 protocols can join a Pexip meeting. Simply use the meeting details you've been given by the meeting organizer, and follow your normal procedure for dialing a video address.