Joining a Microsoft Teams meeting via VTC

The Pexip Service allows any standards-based video conferencing systems on SIP and H.323 to seamlessly connect to Microsoft Teams meetings.

When joining a Microsoft Teams meeting from a VTC, there are two main approaches, depending on your preferences and the type of services you have signed up for:

If you would like to check your connection to the Pexip Service before joining a meeting, see Making a test call.

During the meeting there are various in-call controls available to you from your endpoint.

Using a remote control or touch screen

When using the remote control or the VTC's touch screen, you can call into the meeting either via a Virtual Reception or by directly dialing the meeting address.

Dialing in via the Virtual Reception

  1. Find the address in the meeting invitation and enter it using the remote / touch screen.

    Typically, the address is similar to teams@companydomain.com.

    Teams meeting invitation showing the video join address

  2. Enter the Video ID on the VTC system.

    If the VTC is registered on the Pexip Service under the same company as the CVI Service for MS Teams or is a trusted device, it is allowed automatically into the meeting. If not, it is placed into a Teams lobby waiting to be admitted.

    IVR welcome screen prompting for the Video ID

Dialing the address directly

  1. Open the invitation and click on the More info link.

  2. Enter the address found under Join directly.

    If the VTC is registered on the Pexip Service under the same company as the CVI Service for MS Teams or is a trusted device, it is allowed automatically into the meeting. If not, it is placed into a Teams lobby waiting to be admitted.

    Teams invitation showing the Join directly address

Using the Pexip mobile app

You need to download and install the Pexip mobile app, and allow the app to read the calendar used for Teams invites. See Downloading the Pexip Service endpoint app, mobile apps and plugins for more information.

When using the Pexip mobile app to join a Teams meeting with a VTC you can use QR code scanning.

  1. Open the Pexip mobile app on your phone.
  2. Go to the Calendar tab and select your Teams meeting.
  3. Choose a join option of Meeting room.
  4. Scan the room's QR code.
  5. Answer the incoming call to your VTC room on the touch panel or remote control.

Making a test call

Hardware video endpoint users (SIP and H.323) can call a test service to check their connection to the Pexip Service and confirm that their audio and video are working properly. You may want to do this when using Pexip for the first time.

Just dial test@pexip.me to record a short message and have it played back to you. If you encounter a problem, you may need to check your device settings or contact your administrator for help.

During the call

Participants using standard telephones or SIP/H.323 endpoints or telephones can use the following DTMF dial tones by using their keypad:

DTMF keys Control
*2 or *3 Toggle between the current layout and Microsoft's Large Gallery view
*4 Toggle "presentation in mix" (see Receiving the presentation stream as part of the layout mix)
*6 Toggle self mute/unmute (including when administratively muted from a Teams conference)
*8 Cycle through the available conference layouts (see Changing the conference layout)
*9 Toggle multiscreen participant display (see Multiscreen participant display)

Note that you cannot request changes to the layout cycle sequence, or to disable the DTMF options.