Joining a Google Meet meeting via VTC
The Pexip Service allows any standards-based video conferencing systems on SIP and H.323 to seamlessly connect to Google Meet meetings.
When joining a Google Meet meeting from a VTC, there are two main approaches, depending on your preferences and the type of services you have signed up for:
- Touch screen or remote control (available for all)
- Pexip mobile app (requires an endpoint subscription)
If you would like to check your connection to the Pexip Service before joining a meeting, see Making a test call.
During the meeting there are various in-call controls available to you from your endpoint.
See the troubleshooting section for disconnection issues.
Using a remote control or touch screen
When using the remote control or the VTC's touch screen, you can call into the meeting either via a Virtual Reception or by directly dialing the meeting address.
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Open the calendar invitation.
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If you see a
option you can enter the associated dial-in address using the touch panel or remote control on the VTC system.
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Otherwise (if there is no SIP option), click on the link .
... and then in the new window, select and use the SIP endpoint address in the format meeting-code@<customer-domain>.
... and enter the dial-in address using the touch panel or remote control on the VTC system.
Meeting codes in the format <digits>@<domain> and xxx-yyyy-zzz@<domain> are supported.
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If the VTC is registered on the Pexip Service or is a trusted device, it is allowed automatically into the meeting. In all other cases, the device has to be explicitly admitted into the conference (this takes the form of a popup dialog as shown right, which is displayed to all participants who are connected directly to the conference). Any of those participants can then choose to allow (admit) or deny access.
Using the Pexip mobile app
You need to download and install the Pexip mobile app, and allow the app to read the calendar used for
When using the Pexip mobile app to join a
- Open the Pexip mobile app on your phone.
- Go to the tab and select your
- Choose a join option of .
- Scan the room's QR code.
- Answer the incoming call to your VTC room on the touch panel or remote control.
Making a test call
Hardware video endpoint users (SIP and H.323) can call a test service to check their connection to the Pexip Service and confirm that their audio and video are working properly. You may want to do this when using Pexip for the first time.
Just dial test@pexip.me to record a short message and have it played back to you. If you encounter a problem, you may need to check your device settings or contact your administrator for help.
During the call
Participants using telephones or SIP/H.323 endpoints or telephones can use the following DTMF dial tones by using their keypad:
| DTMF keys | Control |
|---|---|
| *3 | Raise and lower hand |
| *4 | Toggle "presentation in mix" (see Receiving the presentation stream as part of the layout mix) |
| *8 | Cycle through the available conference layouts (see Changing the conference layout) |
| *9 | Toggle multiscreen participant display (see Multiscreen participant display) |
Note that you cannot request changes to the layout cycle sequence, or to disable the DTMF options.
Troubleshooting
VTCs may be unable to connect to the meeting, or get disconnected from the meeting, if the meeting host disables the Turn on their video option in the meeting settings. These types of disconnections are reported as SIP 480 errors (with a cause of "Call rejected" and type of "RemoteDisconnect").